Altara Credit Limited is recruiting suitable candidates to fill in the position of Cash Loan Agent for immediate employment.
Altara Credit Ltd (“Altara”) is a Nigerian consumer and business services venture. Our core value proposition is to improve the quality of life for the average Nigerian by driving financial inclusion. Altara is built on serving the underbanked and the otherwise financially excluded.
Job Title: Cash Loan Agent
Job Location: Oyo
Job Duties / Responsibilities
- Skillfully sell cash loans to all qualified customers in the list sent by the loan coordinator.
- Follow up with interested customers by giving detailed information on processes, documentation, and loan limit.
- Timely interactions with FSA and VCR team to ensure seamless processes from start to finish.
- Respond to the applicant’s questions and resolve any loan-related issues.
- Handle customer complaints and take appropriate action to resolve them.
- Send a daily report of all customer interaction to the loan coordinator.
- Operate in compliance with all company policies.
Job Skills / Requirements
- Minimum of OND in related discipline
- 0 – 2 years experience.
- Proven experience as a sales agent, Cash Loan Agent,business development, or similar role.
- Proficient in Microsoft Office suite.
- Sound Analytical skills
- Able to work with a team
- Commitment to process improvement.
- Great interpersonal skills
- Strong communication skills, both verbal and written.
- Good oral and written communication skills
- Numeracy and analytical ability
- Creativity and imagination
- Influencing and negotiation skills
- Business and commercial acumen
- Persuasion skills
- Driven and ambitious.